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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Adams

November 19, 2024

5  out of  5
rating by Susan Adams
"Lovely people and quick responses!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sean Brock

October 9, 2024

5  out of  5
rating by Sean Brock
"Easy to work with. Alexis is always very helpful with any issues I may have!"
We responded:
"We agree that Alexis is always so helpful! Happy you have had such a great experience!"
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singh14228

October 1, 2024

5  out of  5
rating by singh14228
"Very effective and super fast. I go to them with all my insurance needs. Alexis Eschborn was amazing!Thanks!"
We responded:
"Thanks Sukdeep! We are always happy to help with your personal and business insurance needs and we appreciate you!"
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Dan Guariglia

September 29, 2024

5  out of  5
rating by Dan Guariglia
"I recently needed to update my insurance information and contacted Alexis at State Farm. As in the past and through the years she was very accommodating in addressing my needs. I have always found Alexis willing to help and very knowledgeable in the insurance business. It is a pleasure to deal with this agency in Niagara Falls and their staff."
We responded:
"Hi Dan! Thank you for the great feedback! We appreciate you taking the time to share your positive experience with our agency."
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Sam Folby Jr

September 26, 2024

5  out of  5
rating by Sam Folby Jr
"Alexis: proficient, professional, customer care. Alexis is the reason our family continues being insured with State Farm. Home, auto, camper and anytime a claim issue came up it was handled expediently. I recently completed the online driver course that Alexis recommended as a way to reduce by 10% for 3 years, the auto premium. Highly recommend State Farm!"
We responded:
"Hi Sam! We appreciate your business and are so glad you have had such a positive experience with Alexis! She has been a part of the Agency since we opened - we are so lucky to have her!"
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Greg Stenzel

September 26, 2024

5  out of  5
rating by Greg Stenzel
"I recently had the pleasure of working with Liz at State Farm , and I couldn't be happier with the service I received! From our first interaction, she was incredibly knowledgeable, patient, and attentive to my needs. Liz took the time to explain my options clearly, ensuring I understood every detail of my policy. I never felt rushed, and she genuinely cared about finding the best coverage for me. The entire process was smooth and stress-free, and I appreciate how she followed up to make sure everything was in order. I highly recommend Liz to anyone looking for a reliable and trustworthy insurance agent. Thank you"
We responded:
"Thank you for the feedback Greg! Happy you had such a great experience switching over to our agency. We look forward to working with you for many, many years!"
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John Bielecki

September 12, 2024

5  out of  5
rating by John Bielecki
"My Statefarm team on the boulevard is one of the best, from taking care of all my insurance needs (auto & home) to always helping me save on my policy's and always being so friendly when I stop by to pay my bill. Laura and her staff are the reason I have stayed with them for over 15 years."
We responded:
"Thank you John! We appreciate your business and are always here for anything you need! "
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Tanya Boyce

September 10, 2024

5  out of  5
rating by Tanya Boyce
"Always very friendly and helpful"
We responded:
"Great to hear you have always had such a positive experience! Thank you for your business!"
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lisa wrobel

September 4, 2024

5  out of  5
rating by lisa wrobel
"Great customer service with Liz McNally at stateFarm insurance,great people,im glad i switched to them!"
We responded:
"Welcome to our agency Lisa! Thank you for the great review and happy Liz was able to get your switched over!"
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Tt Rico

June 26, 2024

5  out of  5
rating by Tt Rico
"Always very nice and helpful. Answers all my questions kindly. Very informative. Polite and speedy. Highly recommend."
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Jeff Golden

June 25, 2024

5  out of  5
rating by Jeff Golden
"Excellent Agency. Staff is great to work. Highly recommend them."
We responded:
"Thank you Jeff! Appreciate the 5 star review and the recommendation!"
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Kennedy Bleecher

June 24, 2024

5  out of  5
rating by Kennedy Bleecher
"Our family has been with Laura Capizzi State Farm Agency for many years. They are excellent, I would highly recommend them to anyone! Great rates and great service! The staff goes above and beyond!"
We responded:
"Kennedy - thank you so much! It has been a pleasure to help you and your family over the years with any of your insurance needs!"
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CJ Hatalak

June 18, 2024

5  out of  5
rating by CJ Hatalak
"It is well worth your time to get quotes from State Farm! saved me big $$$ on my car insurance and home owners policies! My policies were reviewed today and all questions answered. Quick, efficient and attention to details sure works for me! Thanks State Farm."
We responded:
"Thank you! So happy we were able to save you money on your car and home insurance!"
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Vince Kalota

June 10, 2024

5  out of  5
rating by Vince Kalota
"Been with her for years and nothing but Awesome!!!! So helpful. Quick and caring with the only claim I needed. Definitely would recommend."
We responded:
"Thank you Vince! We appreciate your tenure and happy we could assist when you needed us!"
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sandra jastrzemski

June 4, 2024

3  out of  5
rating by sandra jastrzemski
"Alexia was very thorough and answered all of my questions adequately and professionally . I have been with State Farm a very long time .I am not happy about the significant rate increase and will definitely be checking around for lower rates.Plan on making some changes to my policy after reviewing and researching"
We responded:
"Hi Sandra....we understand your concerns regarding the rates in our state and will continue to be here for you to answer any questions you may have. "
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April Spooner

June 4, 2024

5  out of  5
rating by April Spooner
"Very friendly and knowledgeable staff. Go above and beyond to work with you in all aspects."
We responded:
"Thank you April!!!!"
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Shannon Rung

May 29, 2024

5  out of  5
rating by Shannon Rung
"Everyone has been so nice and helpful"
We responded:
"Hi Shannon! Thank you for your feedback! Happy you have had such a positive experience!"
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Brian Dickman

May 24, 2024

5  out of  5
rating by Brian Dickman
"We have been long-term clients of Laura Capizzi at her State Farm Insurance agency in Niagara Falls, NY. The entire staff has always been attentive and quick to respond to anything we've needed. Whether it's been our home, cars or personal insurance needs, we have been advised professionally and covered to our complete satisfaction. We highly recommend them!"
We responded:
"Thanks Brian! We appreciate your business the 5 star recommendation!"
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Nikki DiRienzo

May 24, 2024

5  out of  5
rating by Nikki DiRienzo
"Wonderful communication - in person, phone, or email. Always able to answer our questions and provides useful information. Have been a customer of State Farm for over 40 years and plan to be for he next 40!!"
We responded:
"Thanks Nikki! We do make every effort to communicate with all our customers in a timely manner! We appreciate your business and look forward to helping with all your insurance needs for the next 40 years as well!!!"
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Sharon Travern

May 23, 2024

5  out of  5
rating by Sharon Travern
"Friendly people that work for you..."
We responded:
"Thanks so much Sharon! We do love working to get our customers the best coverage and pricing for all of their insurance needs!"
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Tracy Knisley

May 20, 2024

5  out of  5
rating by Tracy Knisley
"Love this agency! Always friendly and helpful, and response times are great! They even called to wish me a happy birthday - that's great customer service! Happy to be a customer and highly recommend them!"
We responded:
"Appreciate the feedback Tracy! We like to make sure each of our customers feels special and celebrated!"
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Carolynn Grichen

May 16, 2024

5  out of  5
rating by Carolynn Grichen
"The agents at Laura capizzi's office are just wonderful! They're always friendly and helpful and if they're not sure what the issue is they dig into it until the problem is solved. I generally am in contact with Alexis and she always goes above and beyond. Thank you!!"
We responded:
"Thank you Carolynn! We are grateful for your business and the very positive feedback!"
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Drena Wade

May 15, 2024

5  out of  5
rating by Drena Wade
"I have had good experiences with State Farm. They are always very nice and helpful with what ever you need from them. I would highly recommend them."
We responded:
"Thank you for sharing your positive experiences with State Farm! We're delighted to hear that our team has consistently been nice and helpful in addressing your needs. We appreciate your recommendation!"
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Fred Gigliotti

May 11, 2024

5  out of  5
rating by Fred Gigliotti
"Laura and Alexis go above and beyond for all my insurance needs and requests. Can’t recommend them enough!!!"
We responded:
"Thank you Fred! Appreciated your business and we will always do our best to go above and beyond for you!"
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kim naus

May 10, 2024

5  out of  5
rating by kim naus
"Laura was very professional and was able to offer us a savings for our multiple insurance policies! Thank you Laura for your outstanding service!"
We responded:
"Thank you so much Kim! I'm happy we were able to get you set up with great coverage and still save you so much!!!"