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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lexi Scalzo

September 25, 2025

5  out of  5
rating by Lexi Scalzo
"Love everyone at this office! They make everything so easy!"
We responded:
"Thanks so much Lexi! Happy to hear you have had such a positive experience!"
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toufik bennacer

September 23, 2025

5  out of  5
rating by toufik bennacer
"The best ever🙏"
We responded:
"Thank you! We appreciate you!"
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Mary M

September 12, 2025

5  out of  5
rating by Mary M
"This is why you need an insurance agent like Liz! Needed to file a claim for glass damage; she filed my claim and my windshield was replaced the next day."
We responded:
"Thank you Mary! So happy you were satisfied with the service provided for your claim!"
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jeannette elser

September 11, 2025

5  out of  5
rating by jeannette elser
"I met with Alexis Eschborn to go over my policy. She was very knowledgeable, very friendly, and extremely helpful. I would definitely recommend this state farm office. Thank you Alexis."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roger Turton

September 8, 2025

5  out of  5
rating by Roger Turton
"Alexa was a great help.Very friendly and curious. Great doing business with her."
We responded:
"Thank you Roger! So happy you have had such a positive experience with a member of our team!"
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Katherine Zastrow

September 8, 2025

5  out of  5
rating by Katherine Zastrow
"Have been insured with them for ten years and have always had a great experience, never ran into issues, and they have always been accommodating."
We responded:
"We appreciate your business and the review! Love that we have been able to accommodate your needs!"
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Cheri Campfield

September 4, 2025

5  out of  5
rating by Cheri Campfield
"I love state farm the agency with Laura in Westfield is very professional the staff is very wonderful they answer every question I've asked, if not sure they find out and get back to you as early as possible. I'm very excited about the choice I made. Ten thumbs up to state farm in Westfield."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jordan Gow

September 4, 2025

5  out of  5
rating by Jordan Gow
"Been with SF since high school. Laura and her team have never been anything but straightforward and helpful. Happy to do business with them and will continue to. It's not just that they're affordable either. I've never left their office or hung up after a phone call and not understood my policies or payments. They're very friendly and always able to explain things succinctly."
We responded:
"Jordan!!! Thank you so much and so happy to have you as such a long term customer! We appreciate you more than you know!"
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Mark Sisti

August 29, 2025

5  out of  5
rating by Mark Sisti
"Great Fast Service !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lesya Blyashuk

August 27, 2025

5  out of  5
rating by Lesya Blyashuk
"All the information provided to me was very helpful. And the customer service was great."
We responded:
"Thank you for the review! We appreciate it and always make customer service a priority here!"
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Brian McMaster

August 27, 2025

5  out of  5
rating by Brian McMaster
"Great place to have your insurance. Good rates, very friendly and helpful. Highly recommend!!"
We responded:
"Thanks Brian! We appreciate your business and the recommendation!"
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Paula Bruso

August 27, 2025

5  out of  5
rating by Paula Bruso
"I have always been treated well and with respect when dealing with this agency! Friendly and helpful agent and staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Claire Marshall

August 25, 2025

5  out of  5
rating by Claire Marshall
"Laura and her staff are TOP SHELF! Attentive, professional and the best you will find❤️"
We responded:
"Thank you Claire! We appreciate your business and the 5 star review! :)"
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Viet Hoang

August 6, 2025

5  out of  5
rating by Viet Hoang
"Great service all around! Super helpful! Liz was very helpful and got me the best rate! Will definitely recommend to everyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Mitchell

July 30, 2025

5  out of  5
rating by James Mitchell
"Very nice very knowledgeable answer all my questions no complaints"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Susan Adams

July 17, 2025

5  out of  5
rating by Susan Adams
"Lovely people and quick responses from Alexis!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Bea Summers

July 17, 2025

5  out of  5
rating by Bea Summers
"Laura was great! She is professional, friendly, knowledgeable and very efficient with checking in on me with and putting together a policy for me. I highly recommend her for your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal L

July 15, 2025

5  out of  5
rating by Crystal L
"I have been with Laura Capizzi-State Farm for almost 10 years. They have always been professional, courteous and kind. I appreciate everything they have done for me and my family. You can't go wrong with Laura Capizzi!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greg Illig

February 6, 2025

5  out of  5
rating by Greg Illig
"Very professional and knowledgeable. Would recommend to everyone."
We responded:
"Thank you Greg! Appreciate the 5 star review! Thanks for your business!"
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Douglas Beaver

January 23, 2025

5  out of  5
rating by Douglas Beaver
"Very Friendly and supportive I’m so happy to be with State Farm, affordable insurance at a great price, Allstate overcharge me !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Suzetta Byrd

January 7, 2025

5  out of  5
rating by Suzetta Byrd
"Very knowledgeable and pleasant"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Sean Brock

October 9, 2024

5  out of  5
rating by Sean Brock
"Easy to work with. Alexis is always very helpful with any issues I may have!"
We responded:
"We agree that Alexis is always so helpful! Happy you have had such a great experience!"
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singh14228

October 1, 2024

5  out of  5
rating by singh14228
"Very effective and super fast. I go to them with all my insurance needs. Alexis Eschborn was amazing!Thanks!"
We responded:
"Thanks Sukdeep! We are always happy to help with your personal and business insurance needs and we appreciate you!"
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Dan Guariglia

September 29, 2024

5  out of  5
rating by Dan Guariglia
"I recently needed to update my insurance information and contacted Alexis at State Farm. As in the past and through the years she was very accommodating in addressing my needs. I have always found Alexis willing to help and very knowledgeable in the insurance business. It is a pleasure to deal with this agency in Niagara Falls and their staff."
We responded:
"Hi Dan! Thank you for the great feedback! We appreciate you taking the time to share your positive experience with our agency."
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Sam Folby Jr

September 26, 2024

5  out of  5
rating by Sam Folby Jr
"Alexis: proficient, professional, customer care. Alexis is the reason our family continues being insured with State Farm. Home, auto, camper and anytime a claim issue came up it was handled expediently. I recently completed the online driver course that Alexis recommended as a way to reduce by 10% for 3 years, the auto premium. Highly recommend State Farm!"
We responded:
"Hi Sam! We appreciate your business and are so glad you have had such a positive experience with Alexis! She has been a part of the Agency since we opened - we are so lucky to have her!"